FIELD NOTES · 17 POSTS

Practitioner notes on AI
for small & medium businesses.

Honest write-ups from the work — ROI math, Microsoft AI stack audits, activation playbooks. No vendor talking points.

Latest

Microsoft Copilot·Jun 8, 2026·13 min read

The Copilot Champion 90-day onboarding checklist

You hired a Copilot Champion — now what? The week-by-week 90-day plan we hand every new Champion: listen, ship one measurable win, scale, review.

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AI Tools· 3 posts

May 27·10 min read

Microsoft Copilot vs. ChatGPT for SMBs

The math, workload fit, and decision matrix we walk every 30–300 person firm through. Where Copilot wins, where ChatGPT wins, and the buy-both case.

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Power Automate· 2 posts

Jun 5·11 min read

Power Automate vs. Self-Hosted n8n for SMBs

Self-hosted n8n is free to license and expensive to operate. Power Automate is the reverse. The honest 30–300-seat comparison plus the hybrid pattern.

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AI governance· 2 posts

Microsoft Copilot· 4 posts

May 30·12 min read

Copilot Champion Job Description Template

The single biggest predictor of Copilot rollout success: a named, paid, accountable Champion. The JD we recommend — with comp, interview, 90-day plan.

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May 28·11 min read

7 SMB Mistakes in First 90 Days of Copilot

About a third of Copilot rollouts limping in month 3 do so for the same seven reasons. None are tech bugs. All recoverable in 3 weeks if caught early.

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May 22·11 min read

What SMBs Get Wrong About Copilot ROI

Four ROI levers, the trap nobody talks about, and a worked example of how a 120-person firm gets to 3.2× year-one ROI on Microsoft Copilot.

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AI Agents· 1 post

AI Strategy· 1 post

Copilot Studio· 1 post

May 24·13 min read

8 Copilot Studio Agent Patterns for SMBs

Eight Copilot Studio agent patterns we build most often for 30–300 person businesses — tile composition, build cost, gotchas, and which to ship first.

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AI activation· 1 post

May 22·14 min read

4-Week AI Activation Playbook for SMBs

Week-by-week schedule, exit criteria, deliverables, and the three checkpoints that decide whether you scale or kill a pilot. The honest version.

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Microsoft AI· 1 post

May 22·13 min read

The 6-Tile Microsoft AI Stack Every SMB Owns

Most 30–300 person companies pay for 60–80% of the Microsoft AI capability they need. The six-tile map of what you have — and four pieces few activate.

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