Start here·May 22, 2026·11 min read
What SMBs Get Wrong About Copilot ROI
Four ROI levers, the trap nobody talks about, and a worked example of how a 120-person firm gets to 3.2× year-one ROI on Microsoft Copilot.
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TOPIC HUB · 5 POSTS
Microsoft Copilot — field notes for SMBs
Honest write-ups on Microsoft 365 Copilot for 30–300 person companies — the ROI levers most leaders miss, the rollout mistakes we triage most often, and the head-to-head decisions buyers actually face.
Recommended reading order
New to the topic? Start with the ROI piece — it frames every other post in this archive.
Then, in order
2
May 31, 2026·11 min read
Microsoft 365 Copilot Pricing 2026: Real TCO
The $30 sticker is half the year-one spend. A line-by-line TCO walkthrough for a 100-seat SMB — plus the cost traps nobody quotes you for.
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May 28, 2026·11 min read
7 SMB Mistakes in First 90 Days of Copilot
About a third of Copilot rollouts limping in month 3 do so for the same seven reasons. None are tech bugs. All recoverable in 3 weeks if caught early.
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May 30, 2026·12 min read
Copilot Champion Job Description Template
The single biggest predictor of Copilot rollout success: a named, paid, accountable Champion. The JD we recommend — with comp, interview, 90-day plan.
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Jun 8, 2026·13 min read
Copilot Champion 90-Day Onboarding Checklist
You hired a Copilot Champion — now what? The week-by-week 90-day plan we hand every new Champion: listen, ship one measurable win, scale, review.
Building a Microsoft Copilot business case?
We size the ROI, design the rollout, and stay on through adoption. Or run the numbers yourself first.