AI for wealth, lending and insurance firms — without the compliance risk.
We help small and mid-sized financial-services firms (30–300 staff) deploy Microsoft AI inside the controls your regulators already expect. No shadow IT, no model risk surprises, no rogue prompts.
Where it shows up first
Three signals AI is the right call for your firm right now.
Document review is the first hour of every workday.
Statements, KYC packets, application files, custodian downloads — analysts spend the first 60–90 minutes of every day reading documents. AI Builder + Copilot agents drop that to 10 minutes per analyst.
Meeting notes never make it back to the CRM.
Client reviews and prospect meetings happen daily; the notes that should reach Wealthbox / Redtail / Salesforce arrive late or not at all. Copilot for Teams + a custom agent captures the structured fields automatically.
Compliance review is a person, not a process.
Marketing emails, social posts and client communications all flow through one overworked compliance officer. A pre-screen Copilot agent flags the obvious issues before they hit the queue.
What we ship
Four patterns that move the needle in financial services.
KYC / onboarding document intake
New-client packets land in shared mailboxes. AI Builder extracts entity / beneficial-owner / risk-rating fields, writes into your CRM, queues exceptions for human review. 70–80% straight-through.
Custodian statement reconciliation
Daily / monthly statements from Schwab, Fidelity, Pershing land as PDFs. Document Intelligence parses positions and cash flows; reconciliation against your portfolio system surfaces breaks instead of generating them.
Compliant client-comms drafting
Quarterly updates, market commentary, prospecting emails — drafted by Copilot inside a tenant policy that blocks performance-prediction language, forces disclaimers, and routes anything questionable to compliance.
Internal knowledge agent on policy library
Custodian forms, internal SOPs, fee schedules, regulatory guidance — operations team queries a Copilot Studio agent grounded in your SharePoint instead of pinging the senior partner.
The governance posture
Financial-services firms can’t use AI tools that send client data to consumer endpoints. Our engagements default to Microsoft 365 Copilot (tenant-scoped, no training on your data), Azure OpenAI with private networking, and Purview labelling on every output. Every agent we deploy has a documented audit log and a named human-in-the-loop on anything client-facing. We’ll happily share our standard governance pack as part of the assessment.
The stack, vertical-specific
The four Microsoft tiles that light up first in financial services.
The same six-tile Microsoft AI stack runs everywhere, but the order in which the tiles pay back differs by vertical. Here’s the order we ship for financial services firms.
Microsoft 365 Copilot
In the analyst seat
Drafts client correspondence and quarterly commentary inside the firm tenant. Purview policy blocks performance-prediction language and forces disclaimers on outbound emails. No client data leaves the tenant boundary.
Azure AI Document Intelligence
KYC packets and custodian statements
Parses scanned KYC files, beneficial-owner forms and daily custodian PDFs into structured fields. 70–80% straight-through to your CRM / portfolio system; the exceptions go to a queue, not a person’s inbox.
Copilot Studio
Internal policy / SOP agent
Grounded in your SharePoint policy library, fee schedules, custodian forms and regulatory guidance. Junior staff query in plain English and get cited answers in seconds instead of paging the senior partner.
Microsoft Purview
The audit-log substrate compliance asks for
Sensitivity labels per client / engagement, DLP rules that block PII flowing to unsanctioned endpoints, full audit logs the compliance officer can subpoena-respond from. Most of this is already in your Business Premium licence.
Writing for finance leaders
Three pieces of our published thinking that apply directly.
AI governance
AI governance for SMBs: the 9-document pack to write before your first Copilot rollout
Nine one-page documents, two weeks, one named owner. The minimum viable AI governance posture that answers 80% of any enterprise vendor-risk questionnaire — and the Microsoft tiles that actually carry the load.
ReadMicrosoft Copilot
What 80% of SMBs get wrong about Microsoft Copilot ROI
Four ROI levers, the trap nobody talks about, and a worked example of how a 120-person firm gets to 3.2× year-one ROI on Microsoft Copilot.
ReadAI Tools
Microsoft Copilot vs. ChatGPT Enterprise for SMBs: the honest head-to-head
The math, the workload fit, and the decision matrix we walk every 30–300 person firm through before they sign either contract. Where Copilot wins, where ChatGPT wins, and the "buy both" case that’s more common than you’d think.
ReadWhere this leads next
Two more paths if you want to go a layer deeper.
Common questions
What firms in financial services usually ask first.
Will Copilot use our client data to train OpenAI’s models?
No. Microsoft 365 Copilot operates inside your tenant boundary. Your prompts, your grounding data, and the model’s outputs are not used to train foundation models. This is contractually committed in the Microsoft Product Terms — we’ll point you to the exact clause during the assessment.
How do we satisfy our compliance officer?
We hand over a nine-document governance pack covering the AI policy, acceptable-use guide, vendor inventory, DPIA, model-risk register, incident-response playbook, audit-log inventory, training plan and board update template. Most firms drop it straight into their compliance binder.
What about custodian / RIA data residency?
All Copilot processing happens in your Microsoft 365 tenant region. For Azure-built agents we deploy into your nominated region (US, UK, EU) with private endpoints. We don’t use any tooling that round-trips data through a US-East SaaS vendor.
Do you have experience with our specific systems?
We integrate with the SMB-finance stack we see most: Wealthbox, Redtail, Salesforce Financial Services Cloud, Black Diamond, Orion, Tamarac, Smartsheet, DocuSign. Custodian connectors via Power Automate premium where APIs exist.
Ready to map this to your firm specifically?
Eight minutes, no obligation. The free AI Readiness Assessment is calibrated for financial services workflows and surfaces the highest-value pattern from this page for your specific situation.