Free course \u00b7 10 lessons \u00b7 signed credential

AI Fluency in 30 Days — Operations

Forked for ops leaders. SOP authoring, exception triage, runbook generation with eval scaffolding.

Lessons

10

~5 min each

Take-home

SOP / runbook playbook with embedded evals

Yours to keep

Credential

Open Badges 3.0

Signed by us

Lesson 1 of 10

Why prompts behave the way they do

If you remember one idea: a prompt is a description of the output you want, not a question you ask. An operations lead gets better results the moment they switch from "answer this" to "produce this artifact, in this shape, for this audience."

Today you will rewrite one prompt you already use. Same task, but described as an artifact.

Do next

Pick one task you do weekly (e.g. an SOP for a recurring exception) and write a one-paragraph prompt that describes the output as an artifact, not a question.

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One welcome email from us. No marketing sequence. When you finish, we will offer you a signed Open Badges 3.0 credential.

Lessons 2–10 unlock the moment you submit your email above.

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Submit your SOP / runbook playbook with embedded evals and self-attest you finished. We sign an Open Badges 3.0 credential and email you the permanent verify URL.

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